Saturday, July 6, 2013

Solution: Sony Vaio battery plugged in but not charging

Few days ago I found that although my Sony Vaio laptop was plugged in to the charging source the battery was actually not getting charged at all. I left the laptop on charging mode for almost two straight days but the battery charge didn't move up even by 1%.

Sony Vaio battery not charging
This was very frustrating since the Vaio Control Care tool showed that the charging performance of my battery is still "Good".

I, frantically, searched all over the internet for the solution and found that quite a few people have faced this problem and there are multiple solutions to solving this, which may vary from case to case.


Finally I found this one solution which worked in my case! Try it
  1. Put the laptop on charging mode.
  2. Shut down your laptop.
  3. Remove the battery and restart it.
  4. Now uninstall the Microsoft ACPI-Compliant Control Method Battery driver. For this go to Device Manager >> Batteries >> Microsoft ACPI-Compliant Control Method Battery >> right-click Uninstall.
  5. Once this is done, shut down your laptop again.
  6. Now install the battery back into it and restart.
  7. That's it. Now your laptop should be getting charged.
Tip: You can set the amount of battery to be charged using the Vaio Control Care. To do this open the Vaio Control Care software and go to Battery (inside Power Management) >> Advanced Settings. Lower the percentage higher the battery life but lower the amount of standby time on battery mode, which is self-explanatory I guess.

Hope this helps you.

16 comments:

  1. Nothing else I have found works, so I have tried this option. I did wonder about just disabling the ACPI but since it does not work anyway I did as you suggested. I guess it will take a while to see if it works but I did notice right away that the battery charge function appears to be working as the low level indicator in the battery icon is moving, which it was not before. I will come back later and reply here as to whether it worked or not.

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  2. Well am sorry to hear that.
    But yeah this is one of the many possible solutions out there. I would recommend you to get it checked from a certified engineer or a Sony support team.

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  3. SOLVED
    I turned off all sony software in MS config the battery now works fine and works like new. I am unsure which of the sony sofware was causing the issue, but I decided it was all useless and I never needed it and un installed the lot. both laptop and battery now run perfectly.

    ReplyDelete
  4. SOLVED
    I turned off all sony software in MS config and the battery now works fine and fully charging. im unsure which piece of software was causing the problem but decided im not to fussed as i never used any of the original vaio software. my advice un install / deactivate all sony software boom problem solved.

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    Replies
    1. Graham - Can you describe the steps to do this for a non-tech person?

      I bought a new battery and it will not charge.

      Delete
    2. Graham - Can you describe the steps to follow to do this for a non-tech person?

      Delete
  5. Worked for me........Many thanks.

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  6. Thanks! it worked for me. But I had to open my back cover to do the steps you listed, because my battery is a sealed type. Is there any other easier way to set things up?

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  7. Thanks a lot! Worked perfectly for me.

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  8. Thanks a ton! You saved me a lot of heartbreak. It worked for me.
    I am using a Sony Vaio laptop (Model: FZ VGN-FZ32G).
    My battery was stuck at 92% and the message that kept popping up was "92% not charging."
    I switched off the laptop, then took out the battery from the back of the laptop, and uninstalled the "Microsoft ACPI-Compliant Control Method Battery."

    Uninstalling it caused the battery icon to disappear from the right hand bottom menu. I was shocked!

    With bated breath and a thumping heart, I shut down the computer and inserted the battery and booted the laptop without plugging in the power cord.

    The laptop booted and the battery level showed 99%. I allowed it to run for a few minutes and the power drained. When I plugged in the power cord, the charging started and the power increased up to 99%.
    It's not going to 100%, but 99% is good enough for me.

    when i went inside device manager, surprisingly Microsoft ACPI-Compliant Control Method Battery appears inside the battery menu.

    That's all for now. I will update this thread if I run into any problems or if I have anything else to add.

    Thanks once again for posting this information. It will help someone out there. Best wishes!!

    ReplyDelete
  9. Thanks a ton! You saved me a lot of heartbreak. It worked for me.
    I am using a Sony Vaio laptop (Model: FZ VGN-FZ32G).
    My battery was stuck at 92% and the message that kept popping up was "92% not charging."
    I switched off the laptop, then took out the battery from the back of the laptop, and uninstalled the "Microsoft ACPI-Compliant Control Method Battery."

    Uninstalling it caused the battery icon to disappear from the right hand bottom menu. I was shocked!

    With bated breath and a thumping heart, I shut down the computer and inserted the battery and booted the laptop without plugging in the power cord.

    The laptop booted and the battery level showed 99%. I allowed it to run for a few minutes and the power drained. When I plugged in the power cord, the charging started and the power increased up to 99%.
    It's not going to 100%, but 99% is good enough for me.

    when i went inside device manager, surprisingly Microsoft ACPI-Compliant Control Method Battery appears inside the battery menu.

    That's all for now. I will update this thread if I run into any problems or if I have anything else to add.

    Thanks once again for posting this information. It will help someone out there. Best wishes!!

    ReplyDelete
  10. You can also try to just uninstall anything that is uninstallable under Device Manager >> Batteries.

    Then scan for hardware changes.

    ReplyDelete